In the Tamaris online shop you’ll find everything for your look from head to toe – shoes, clothing and accessories. Filter by style, size or colour and have your favourites delivered to your home quickly and easily. Shopping becomes simple, inspiring and perfectly tailored to your personal style.

Click “Sign in” at the top right and choose “Register”. Create your personal account and enter your billing and delivery address. After registration, you can shop right away and manage your orders.

Go to “Sign in” and click “Forgot password?”. Enter your email address and you’ll receive a link to reset your password. After logging in, you can change your new password at any time under “Personal details”.

You’ll find the country selector at the bottom right of every page in the footer. There you can switch between all available languages and country shops.

Yes, the Tamaris newsletter keeps you informed about new products, promotions and trends. You can subscribe via the field at the bottom of our website or—if you have an account—via “Personal details”. To unsubscribe, use the link in any newsletter or go to “Personal details” in your account.

Click the profile icon at the top right and select “Personal details”. At the very bottom you’ll find the red “Delete my account” button. Select it and confirm the deletion once again.

Select your favourite item in the right colour and size and add it to the basket. Click “Checkout” to start the order process, enter delivery and billing address, choose shipping as well as your preferred payment method. You can order with or without an account. Before submitting, review your details. Click “Buy now” to confirm.

Unfortunately, we currently cannot accept orders by email, letter or fax. The easiest way is via our online shop – quick and convenient.

In your account under “My addresses” you can add additional delivery addresses. Click “Add new address”. Alternatively, you can specify a different delivery address during checkout – it will be saved automatically in your account if you are registered.

Once you’ve placed your order, you’ll automatically receive an order confirmation email with all details. If you have an account, you can track the status under “My orders”. As a guest, you can track your order as soon as you receive the shipping confirmation with a tracking link.

Changes are unfortunately not possible once the order has been submitted. You can cancel as long as your parcel has not yet been packed in the warehouse and handed over to the carrier.

You can pay with PayPal, credit card (Mastercard, Visa, Diners Club, Discover) or Apple Pay. More details about all payment methods can be found here:

More details

Accepted payment methods:
Mastercard • Visa • Diners Club • Discover • PayPal • Apple Pay

No invoice payment.

Enter your voucher or discount code in the basket. The amount will be deducted from the total or a bonus product will be added. You can remove the code before completing your order and use it later.

No, combining voucher codes and/or discount promotions is not possible.

No, a cash payout is not possible.

Generally, each voucher code can only be used once per customer. Only one voucher code can be redeemed per order.

Vouchers are only valid until the date stated on the voucher or for the respective promotion. Extensions are not possible.

We deliver your order conveniently to your home via CTT.

After completing your order, you’ll automatically receive an order confirmation email. It includes all important details such as billing and delivery address, selected shipping and payment method, and the total amount. This email confirms that your order has been received successfully.

Please first check the shipment status in your shipping confirmation. If the parcel is marked as delivered there but you haven’t received it, contact our customer service.

If you’re a registered customer, you can view the current shipping status under “My orders” in your account at any time. Note: shipment tracking is not available immediately after the order is placed.

Yes, you can return your order within 14 days of receipt at your own expense. Please ensure items are unworn and in their original condition. Use any carrier of your choice and keep the posting receipt. Note: online purchases from tamaris.de cannot be returned or exchanged in Tamaris Stores or Shops.

Yes, return shipping costs are borne by you. You may choose any carrier. Please keep the posting receipt as proof in case of queries.

After we receive and inspect your return, we’ll refund the purchase price via the original payment method you used:

• PayPal: credit to your PayPal account
• Credit card: credit to your credit card account

No invoice payment.

After receipt and inspection of your return, we refund the amount as follows:

• Bank account: up to 5 business days
• Credit card: up to 10 business days (the credit may appear only on your next card statement)

We’re sorry your item arrived damaged. Please send it back to us — we will of course cover the return shipping costs. Please contact our customer service first so we can explain the next steps and provide a return label or reimburse the postage if needed. If you would like an exchange, please note this on the return form. Please be aware that the return shipping costs for an exchange are borne by the customer.

Our customer service is available Monday to Friday from 08:00–19:00.

📞 Phone: +351 8007 80866
✉️ Email & contact form: available via the link in the footer

We will answer your request as quickly as possible.