In the Tamaris online shop, you’ll find everything for your look from head to toe—shoes, clothing and accessories. You can filter by style, size or colour and have your favourites delivered quickly and conveniently to your home. Shopping becomes easy, inspiring and perfectly tailored to your personal style.

Click Sign in at the top right and select Register. Create your personal account and enter your billing and delivery address. After registering, you can start shopping right away and manage your orders.

In the Sign in area, click “Forgot password?”. Enter your email address and you’ll receive a link to reset your password. After signing in, you can change your new password anytime under Personal data in your account.

You’ll find the country selector at the bottom right in the footer on every page. There you can switch between all available languages and country shops.

Yes, the Tamaris newsletter keeps you informed about new products, promotions and trends. You can subscribe via the field at the bottom of our website or—if you have an account—under “My personal data”. To unsubscribe, use the link in any newsletter or go to “My personal data” in your account and unsubscribe there.

To delete your account, click the profile icon at the top right and select “My personal data”. At the very bottom you’ll find the red button “Delete my account”. Select it and then confirm the deletion.

Choose your favourite item in the right colour and size and add it to the cart. Click “Checkout” to start the order process, enter delivery and billing address, choose the shipping method and your preferred payment method. You can order with or without an account. Before submitting, you can review all details again. Click “Buy now” to confirm.

Unfortunately, we currently can’t accept orders by email, letter or fax. The easiest way is via our online shop—place your order quickly and conveniently there.

In your account under “My addresses”, you can add additional delivery addresses by clicking “Create new address”. Alternatively, enter a different delivery address during checkout—this will be saved automatically in your account if you’re registered.

After placing your order, you’ll automatically receive an order confirmation email with all details. If you have an account, you can track the status under “My orders” at any time. If you ordered as a guest, you can track your order once we send the shipping confirmation with a tracking link.

Changing an order afterwards is unfortunately no longer possible once it has been submitted. You can cancel the order as long as your parcel hasn’t been packed in the warehouse and handed to the carrier.

You can pay with PayPal, credit card (Mastercard, Visa, Diners Club, Discover) or Apple Pay. Note: Invoice payment is not available.

Enter your voucher or discount code directly in the cart. The amount will be deducted automatically from the total or a bonus product will be added. Before completing the order, you can remove the code anytime to use it later.

No, vouchers can’t be combined with other voucher codes or discount promotions.

No, a cash payout isn’t possible.

As a rule, each voucher code can be used only once per customer. Only one voucher code can be applied per order.

Vouchers are valid only until the date stated on the voucher or in the respective promotion. Extensions aren’t possible.

We deliver your order conveniently to your home via Posti.

After completing your order, you’ll automatically receive an order confirmation email. It includes all important details such as billing and delivery address, selected shipping and payment method, and the total amount. This email confirms successful receipt of your order.

First, please check the shipment status in your shipping confirmation. If the parcel is marked as delivered there but you didn’t receive it, please contact our customer service.

If you’re a registered customer, you can view the shipping status of your order anytime under “My orders” in your account. Note: tracking is not displayed immediately after the order is placed.

Yes, you can return your order within 14 days of receipt. Please ensure the items are unworn and in their original condition. Use the return label included with every shipment. If no label is available, please contact our customer service. Note: Online purchases from tamaris.de cannot be returned or exchanged in Tamaris stores or shop-in-shops.

No, returns are free of charge for you. Simply use the enclosed return label. If you don’t have a label, contact our customer service—we’ll be happy to help.

Once we have received and checked your return, we’ll refund the purchase price via the payment method you used:
- PayPal: credit to your PayPal account
- Credit card: credit to your card account

After receipt and inspection of your return, we refund the amount:
- Bank account: up to 5 business days
- Credit card: up to 10 business days (the credit may appear only on the next card statement)

If your item arrived damaged, please send it back to us using the enclosed return label. If you don’t have a label, simply contact our customer service—we’ll help you quickly. If you’d like an exchange, please note this on the return form.

Our customer service is available Monday to Friday between 08:00–19:00.

📞 Phone: +353 1800 849054
✉️ Email & contact form: available via the link in the footer

We’ll respond to your enquiry as quickly as possible.